Polityka zwrotu kosztów

Return Policy

Thank you for shopping with us! We want you to love your purchase, but if something isn’t quite right, we’re here to help. Please read our return policy below:

1. Return Conditions & Process

  • Return Shipping: Please note that the cost of return shipping is the responsibility of the customer.

  • Item Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Refunds

  • Once your return is received and inspected by our team, we will process your refund.

  • The money will be automatically credited back to your original payment method. Please allow a few business days for the transaction to appear on your account.

3. How to Start a Return

If you wish to return an item, please contact us before shipping it back. You can reach us via:

  • Instagram: DM us at @on.stacked

Note: Please include your order number and the reason for the return in your message so we can assist you as quickly as possible!